Privacy policy
Effective Date: [1/1/2025]
Grafitees and its affiliates (“Grafitees,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or make a purchase from https://Grafitees.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy and our Terms of Service.
1. Information We Collect
We may collect personal and usage information directly from you and automatically through your use of the Website. This may include:
Contact Information: name, email, phone number, billing/shipping address
Order Details: products purchased, order history
Payment Information: processed securely via third-party payment providers
Device & Usage Data: IP address, browser type, cookies, and referring URLs
Marketing Preferences: newsletter sign-ups, promotions, survey responses
We may also collect any other information you voluntarily provide through forms, reviews, or inquiries.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate order updates and promotions
Improve Website performance and user experience
Enforce our terms and policies
Comply with legal obligations
We may send you marketing emails. You can opt out at any time using the "unsubscribe" link in any promotional message.
3. Sharing Your Information
We do not sell your personal data.
We may share it only with:
Trusted service providers: e.g., payment processors, shipping carriers, marketing platforms
Law enforcement or government bodies when legally required
Third-party marketing partners, but only with your explicit consent
All partners are required to maintain the confidentiality and security of your data.
4. California Privacy Rights (Shine the Light Law)
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, email us at support@grafitees.com with “California Privacy Rights” in the subject line.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and enable core functionality.
You can control cookie preferences in your browser settings. Disabling cookies may affect some Website features.
6. Children's Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it.
7. Account Management
If you create an account, you can access and update your information at any time by logging in to your account on our Website.
8. Security
We take reasonable technical and organizational measures to protect your personal data. However, no method of data transmission over the Internet or storage is 100% secure.
Grafitees is not responsible for any unauthorized access to your information due to factors beyond our control, such as third-party interception or network vulnerabilities.
9. Third-Party Websites
Our Website may link to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.
10. International Users
Our services are intended for users in the United States. If you are accessing our Website from outside the U.S., you consent to the transfer of your data to the U.S., which may have different data protection laws than your country.
11. Updates to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you by posting a revised policy on this page or via email. Please check this page regularly for updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
📧 Email: support@grafitees.com
🌐 Website: https://grafitees.com