Terms of service

Privacy Policy
Last Updated: [1/1/2025]

Grafitees (“Grafitees”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide through our website: https://Grafitees.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our Website, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect
We collect the following types of personal information from customers, visitors, and subscribers (“you”):

Contact Information: Name, email, phone number, mailing address, birthdate

Transaction Details: Products purchased, payment method (e.g., last 4 digits of credit card, billing info via third-party processor)

Technical Data: IP address, browser type, device type, cookies, and log data

Optional Information: Survey responses, marketing preferences, product reviews

We do not knowingly collect data from children under the age of 13.

2. How We Use Your Information
Your information may be used to:

Fulfill and ship orders

Process payments

Provide customer service and support

Send order updates, newsletters, and promotions (opt-out available)

Analyze site usage to improve performance

Detect, prevent, and respond to fraud or security issues

3. Sharing Your Information
We do not sell your personal information.

We may share it with:

Service providers (payment processors, shipping partners, marketing platforms)

Legal authorities if required to comply with law

Trusted third parties for marketing or analytics—but only if you have opted in

4. California Privacy Rights (Shine the Light)
California residents may request details about personal information shared with third parties for direct marketing. To request this, email us at support@grafitees.com with “California Privacy Rights” in the subject line.

5. Cookies & Tracking
Our Website uses cookies and similar tracking tools to:

Recognize returning users

Track usage behavior

Support marketing campaigns

You can control cookies in your browser settings. Disabling cookies may limit functionality.

6. Your Choices & Opt-Out Rights
You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any email.

You can request to review, modify, or delete your information by contacting us at support@grafitees.com.

7. Data Security
We use secure servers and encrypted connections (SSL) to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data transmitted online.

8. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the content or privacy practices of these third parties. Please review their privacy policies separately.

9. International Users
If you access our Website from outside the United States, you consent to the processing of your personal data in the U.S., where privacy laws may differ.

10. Updates to This Policy
We may revise this Privacy Policy at any time. If changes are material, we will post a notice on our Website or email you. Please review this page regularly for updates.

11. Contact Us
If you have any questions about this Privacy Policy, contact our team at:

📧 Email: support@grafitees.com